We’re now certified to the ISO 9001:2015 standard.
Using our new Quality Management system, we’re striving to ensure our products, processes and services are all delivered to the highest standard for our clients.
This ISO 9001:2015 standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. These principles help to ensure that our clients get consistent, good quality products and services, which in turn brings many business benefits. The primary focus of quality management is to meet client requirements and to strive to exceed their expectations. It’s a process where each and every time we interact with our clients we’re provided with an opportunity to create more value for them.
Financial Director, Caroline Baker says “We have always maintained the highest level of quality and by integrating the ISO 9001 standard into our processes we’re ensuring that we have transparency and clear objectives for our whole team. It’s a great benefit to our clients and a real achievement for our team”
We strive to build strong relationships with all our clients on a long term basis so integrating these principles into our process only strengthens our commitment.
We’re proud to have been awarded ISO 13485:2016 certification- the international standard for medical device quality management in Europe. Find out more >